Terms of Service for CampusShelf

Last Updated: December 11, 2025

1. Introduction

Welcome to CampusShelf. These Terms of Service ("Terms") govern your use of the website campus-shelf.com and our mobile services.

CampusShelf is a service operated by Love Technologies Limited, a company registered under the laws of the Federal Republic of Nigeria. By accessing our platform, purchasing products, or using our trade-in services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services.

2. Eligibility

To use CampusShelf, you must:

• Be at least 16 years of age (or have the consent of a parent/guardian).
• Be a student or staff member of a recognized Nigerian tertiary institution (for campus-specific delivery services).
• Provide accurate and complete registration information.

3. Account Security

You are responsible for maintaining the confidentiality of your account login details. You agree to notify us immediately of any unauthorized use of your account. Love Technologies Limited will not be liable for any loss or damage arising from your failure to protect your account.

4. Products and Pricing

A. Product Descriptions

• New Books: These are sourced directly from publishers or authorized distributors and are in mint condition.
• Used Books: These are pre-owned items. While we verify quality, they may contain limited highlighting, notes, or wear. By purchasing a used book, you accept these conditions.

B. Pricing

Prices for textbooks and materials are subject to change without notice. We reserve the right to modify prices based on market supply and publisher rates.

5. Orders and Payment

• Payment Methods: We accept payments via secure online gateways (Paystack/Flutterwave) and Bank Transfers.
• Payment on Delivery (PoD): PoD may be available for specific locations (e.g., UNILAG Hostels). We reserve the right to disable PoD for users who repeatedly fail to accept orders.
• Order Cancellation: We reserve the right to cancel any order if the product is out of stock or if we suspect fraud. In such cases, a full refund will be issued.

6. Delivery Policy

• Locations: We currently deliver to designated locations within supported campuses (e.g., Hostels, Faculties, School Gates).
• Timelines: "Same-Day Delivery" applies to orders placed before our specified cutoff time (e.g., 12:00 PM). Orders placed later will be delivered the next business day.
• Failed Delivery: If our runner arrives at your location and you are unreachable via phone for more than 10 minutes, the order will be returned. A re-delivery fee will apply.

7. Trade-In Policy (Selling Your Books)

CampusShelf allows students to sell used textbooks back to us ("Trade-In") under the following conditions:

1. Condition: We do not accept books with missing pages, water damage, broken spines, or excessive writing that obscures the text.
2. Valuation: The trade-in price is determined solely by CampusShelf based on the book’s current demand and condition. Our offer is final.
3. Ownership: By selling a book to us, you warrant that you are the rightful owner and the book is not stolen property.
4. Rejection: We reserve the right to reject any book upon physical inspection, even if a preliminary quote was given online.

8. Returns and Refunds

• Defective Items: If you receive a wrong book or a book with manufacturing defects (e.g., blank pages), you must notify us within 24 hours of delivery. We will replace it free of charge.
• Change of Mind: Due to the nature of academic materials, we generally do not accept returns if you simply change your mind or drop the course. Exceptions may be made at our discretion, subject to a restocking fee.

9. Prohibited Activities

You agree not to:

• Use the platform for any illegal purpose.
• Attempt to sell stolen or pirated (photocopied) textbooks on our Trade-In platform.
• Interfere with the security or proper functioning of the website.

10. Limitation of Liability

To the fullest extent permitted by Nigerian law, Love Technologies Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to academic performance or missed exams due to delayed delivery.

11. Intellectual Property

All content on this site (logos, text, graphics, code) is the property of Love Technologies Limited or its licensors. The name "CampusShelf" and our logos are trademarks and may not be used without permission.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms shall be resolved through amicable negotiation or, failing that, the courts of Lagos State.

13. Contact Us

For questions regarding these Terms, please contact us at:

• Email: support@campus-shelf.com
• WhatsApp: [Insert Number]

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By using CampusShelf, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.